If you currently use another mail app to check email on your mobile device, remove the account from there first.Microsoft only supports the two most recent OS release versions.ĭepending on your version of the Outlook app and iOS, the instructions above (11 and higher) may work for you. If they don't, try the steps below.

Users can expect a degraded experience of the Outlook for iOS app over time if they do not stay up to date. While older versions of Outlook already installed will still work on devices running older iOS versions, these devices will not get new app updates. NOTE: Devices with iOS 12 and older are no longer supported and the Outlook app is not available to download. View the tutorial by swiping or tap Skip.Tap Maybe Later when prompted to add another account.Note: If you have Two-Step Login with Duo Security, you will be prompted to complete login using Duo. On the 'HawkID Login' screen, type your HawkID password.On the 'Add Account' screen, in the Email Address field, type your Tap Add Account.Download Microsoft Outlook from the App Store.If you currently use another mail app to check email on your mobile device, remove the account from there first.If you lost contact information due to changing to the Outlook app, see the Contacts section below for steps to reconnect.

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